Rendering of the living room showing a
  white couch and coffee table, matching accent chairs, a view of the secondary
  living room as well as dining nook and kitchen in the background.

Customer Care

Enjoy peace of mind knowing that your home is backed by several warranties.

Enjoy peace of mind knowing that your home is backed by several warranties.

The Mantle plan has a stunning exterior with beautiful coach lights.

We're Here to Help

Find an issue? We are happy to help. Please click the button below to submit a ticket for warranty service.

Request Warranty Service
Family hugging in living room

Dedicated to You

We know that moving into your brand-new home is only the beginning of your journey, so our homes come with a structural warranty, as well as a 12-month workmanship warranty, to provide extra peace of mind as you start your next chapter in your new neighborhood.

How It Works

  • Happy middle-aged couple sitting on floor near moving boxes holding keys
    1.

    Closing Day

    Congratulations on getting the keys to your brand-new home! We look forward to you getting moved in and settled in your new neighborhood.

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    2.

    Submit a Warranty Request

    Find something that needs to be taken care of? Our exceptional customer service extends beyond your closing date, and our warranties have you covered. Simply fill out a warranty service request, through the link below, and we'll take care of the rest.

    Submit Request
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    3.

    Warranty Service Completed

    Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. Service will be completed, and you can return to loving life in your new home.

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